Refund policy

Refund Policy

  • Items marked as "clearance", "demo", or "closeout" cannot be returned or exchanged.
  • All other returns for exchanges and/or refunds must occur within 14 days of receipt of merchandise. After 14 days, this policy becomes null and void. Returns may take up to one week to be processed through our Returns Department. The buyer is responsible for all return shipping charges.
  • WE REQUIRE A COMPLETED RETURN FORM. We will charge additional fees on packages being returned to us due to an undeliverable address or Customer Refusal.
  • A $30 service fee will be charged for all returned checks
  • Custom orders require 50% deposit. All custom orders are final. No returns accepted.
  • Returns after 7 days will be store credit only. 
  • All returns must be in new condition.
  • Obvious Wear & Tear such as scratches, dents, water damage, or abuse on any merchandise; kinks or cuts in cables; tears and holes in material items; scratches on headsets and/or intercoms. Any and all size adjustments such as helmets; products that have been used, custom fit and/or altered, etc. Dirt, sand, sun and/or water damage, etc. Obvious odors such as cigarette smoke, perfume or colognes, etc. Protective Packaging or original packaging that has been defaced in any manner, or is absent upon return. Related warranty paperwork, mounting hardware, inserts, attached coupons and/or instructions pamphlets are absent.